FabHotel Emerald

I recently stayed at emerald hotel and i can’t say enough good things about my experience. from the moment i arrived, the staff was incredibly welcoming and attentive, making check-in smooth and hassle-free. the room was spotless, beautifully decorated, and had all the amenities i needed for a comfortable stay. the bed was incredibly cozy, ensuring a great night’s sleep, and the view from my window was stunning! the hotel’s facilities were top-notch.the on-site restaurant served delicious meals, with a variety of options to suit different tastes. the breakfast buffet was especially impressive, offering fresh and high-quality selections. the location was perfect—close to major attractions and easy to access transportation. whether for business or leisure, i highly recommend emerald hotel to anyone looking for a luxurious and comfortable stay. i will definitely be returning!

It was a horrible experience. we checked in late night while travelling long and ranchi was the realistic option to stay overnight. we checked in by 1 o clock in the night and we got a room in which the ac and the geyser didn’t work. it was so late and we couldn’t complain to anyone and we somehow we adjusted till morning. the staff is so carefree and doesn’t really give a damn. zero maintenance in the whole property. pathetic experience.

According to the property’s policy, we were supposed to check in around 2 pm. however, due to our travel schedule, we arrived and checked in at around 12:15 am—a change i had already communicated to the hotel via email. upon arrival, the receptionist mentioned that we were given executive rooms, but when we went up, we found the rooms in a filthy state. after bringing this to their attention, they moved us to a different room. my group managed to settle into two rooms, but then the air conditioner in my room wasn’t working. we were forced to change rooms again and, unbelievably, they took us back to one of the same dirty rooms we initially rejected. they claimed it had been cleaned at 1:30 am, but it was far from acceptable. the entire property is poorly maintained. rooms are not cleaned properly, the bathrooms are dirty, and using the toilet feels like standing in a sewage system due to the foul smell. the linens were not fresh either—what were supposed to be white sheets were so old and stained they appeared brown. this was, by far, the worst hotel experience i’ve ever had. i would not recommend this place to anyone, not even to my worst enemies. avoid at all costs!

The hotel is nice, and the place is okay, but the staff is completely useless. they don't even know the room rates—sometimes they say one thing, and sometimes something else. in the end, they said they would talk to their senior. that person seemed even worse, like he was sitting at the counter after doing drugs. the guy at the counter was even drunk.

Excellent service provided by the hotel staff. especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. me and family really liked the hotel, the rooms were well maintained with comfy beds. will recommend my friends to stay here if they are visiting jaipur.

"perfectly situated in the heart of the city, this hotel boasts an unbeatable location. from the luxurious rooms to the top-notch amenities, every aspect exudes excellence. an unforgettable stay awaits with its impeccable service and outstanding facilities."