FabHotel Crown Plaza

Please let me the status of refund for my complain id 22474060210 i booked room in hotel suggested by fab hotel paid online rs 1030 before check in. did check in hotel crown plaza (hinoo ranchi ) paid rs 2402 at the time of check in.booking was from17-4-25 and check out date was 19-4-25 .but when they provided the room went to toilet no water.changed room twice same issue.they released water for few hours.when used washroom at night got surprised again with no water asked for mosquito refil got refil but almost no liquid in it don't know what to do.i cancelled my stay of 18-4-25 and they deducted the 1 day charge and did refund of rs 1200. when asked them what about refund of the amount paid online 1030 they suggested for this plz contact fab when asked bill they said you will get it online on wats app still not received . pathetic experience of hotel suggested by booking.com and fab i trusted booking.com and made this booking plz revert and let me know what to do else from onwards i ll stop bookings from your website. plz do the needful

No soap, no glass to drink, only one bath towel for two occupants. seems used bed spreadsheets. water pressure was too low to use shower during a bath.

Very bad service...actually there is no proper room's room's was very dirty not only my room actually any room of this hotel was very dirty..and hotel manager was very rude to customers and also they don't know how to treat customers. unko sheekhna hoga ki customers se kaise baat kre unko zara sa bhi tameez nai hai baat krne ka... i honestly prefer there are more hotels around here so please don't go this hotel anymore. i honestly request not to stay in dirty hotel

Rooms qualities are very low. no wifi. very rude behaviour from male receptionist. first awkward situation was they took full payment before check in. they provided excess amount of wrong food bill. also male receptionist forcing us to give review in front of them. that's why rating is showing above 4 but scenario is totally different. actual rating of this hotel should be 1.5 worst experience.

The hotel is renovated, however the rooms are very old, and i stayed with my family in deluxe rooms, which was not worth the price. soiled bedsheets, rude receptionist, asking to check out before time. the restaurant is ok. overall, the average place to crash. the only plus point is that it's closer to the airport.

This isn’t a 4.3 rated place. avoid. not worth 1.5k at all via fabhotel. fab hotels should review your hotels. all good reviews are fake. you know how reviews are sold. the receptionist wanted us to check out before checkout time