FabHotel West inn

The rooms are spacious but the rift between hotel and fabhotels is irritating. i booked with breakfast and when in the morning i asked for tye breakfast the manager said they will not serve breakfast and when i showed them the booking they started to call fabhotel as fraud and instructed me to call them. for 100 rs they both faught over phone and get to wait me over phone for 15 minutes. but still the matter was not resolved and i told them it is too much for 100 rs. fabhotels take notice - if you don't care about negative feedback of the customer and could not resolve it please either don't tie up with these hotels or don't punish the loyal customers like me for 100 rs. due to this 100 rs breakfast and your utter disrespect of your loyal guest, i will be staying away from fabhotels from now on. take notice of this and it will help your brand as you must know 1 negative remark will impact i'm much more customers think twice about choosing fabhotels then 100 rs you saved by going into debate with the your own hotel collaboration itself.

Really not happy with the stay. the photos and reality is totally different. went with my aged parents, but no lift available. photo looks like a proper hotel but in reality it was apartment. so much mosquitos and insects. admin person was polite but what can he do when management can't provide anything. will not suggest to anyone.

The breakfast included in my room was not provided and the person on the reception said that fabhotels has done a fraud with you as we only provide paid breakfast. he then forced me to call the customer care and wasted my precious 15 minutes which ended up by hanging up the call as the customer care of fabhotel could not respond in time. both the manager and fabhotels fought on the phone on that issue in front of other customer too. it is pathetic service. never experienced this with any of my bookings till now with fabhotels. but this experience left me dislike the way fabhotels handles the situation and how that person risked been given a negative feedback to save his 100 rs.

Over all room , room service all good, but fab hotel customer help line is worst, i assume thay are doing froud.

Would like to stay again .

Best breakfast! great hotel, new and clean and definitely too good for the price. staff is friendly