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FabHotel Naman Palace Reviews
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Recommended
Recommended
4.3
Very Good237 Reviews
94% guests recommend
2Average
Location is good, but the rooms are not clean, they just look clean….they literally don’t clean the bed sheets, we had to change rooms multiple times because of hygiene issues and also low water pressure in the toilets! even though the behaviour is good their service is mid!
Akashmita Chakraborty, 28 Oct
2Average
Menger good and nice
bus sttaf very bed
Sonu Mewada, 27 Oct
1Average
From outside, the hotel looks as if there are three floors. but it's actually only the third floor, 1st and 2nd floor were rented out. the size of the room was smaller than shown in the hotel pictures. the aforementioned points would not have bothered me, if the service was adequate. unfortunately it wasn't.
i checked in at 2:00 p.m and was informed that there are no fresh towels because of full occupancy. i had to ask for soap and water as well.
the television was not working. the room service person repeatedly lied and gave excuses but i was adamant. eventually i was told that tv would not be available. the toilet seat was filthy, had red spots on it. on calling room service i informed that these spots will accompany me during the stay and can't be removed.
fortunately, i had to leave early and couldn't have breakfast at the hotel. my stomach was thankful.
these are tough times for everyone, the tourism industry has suffered the most so unavailability of some facilities is understandable. but keeping the hotel in such dismal conditions won't help anyone. i suggest the owner of the building to rent out the third floor as well.
Mehul Bhardwaj, 16 Jul
1Average
Really bad experience with this hotel. me along with my 10 other friends stayed here for 4 days. there are couple of issues (highlighted below)
1) hotel won't provide complimentary water bottles, room cleanings, bed sheet change, washroom cleaning unless you repeatedly call them (fyi- we had to chase them 5-6 times over the calls)
2) doesn't provide normal water unless you force them to. (fyi- we had to call them repeatedly to send someone with normal water which was not entertained on timely basis)
3) hotel is not at all worth it for 1800/- they're charging
4) lacks professionalism (room cleaning guy literally told us " ek baar me ek kaam bolo"). you don't have to call us several times. very rude hotel staff
5) never faced such a problem with hotels in any small town
6) hand shower leakage (reminded them about this but nothing was done to fix this)
7) washroom was not clean.
mark my words you would only regret paying 1800/- (worst service+ no food+ rude hotel staff especially room cleaning guys)
Pranjal Sharma, 12 Feb
1Average
This is the most pathetic hotel in terms of service and cleaning mess
no room service, ac not working most of the time
staff don’t respond even after complaining many times for ac
stayed for 4 nights, room got cleaned only once
black ants everywhere in the room
property owner is money minded, he won’t cooperate for anything
Anshu Goel, 17 May
2Average
They showed me a good room for booking but after booking they did not give us that room. they make excuses like this room is already booked and room cards are not available etc. very bad behaviour of reception. we booked with breakfast so they provided limited breakfast and they provided us breakfast from road side tapri/laari.
Chiragkumar Vekariya, 17 Mar
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