FabHotel S Comfort Inn

The behaviour of the staffs were very bad and rude. i had my stay of 12 nights, the weather was quite cool so asked for electric kettle or boiled drinking water to which everyday they used to say kettle is missing or unavailable so my request cant be entertained. as my stay was long i requested to change my bed sheets which was always turned down reason they havent received new bed sheets from laundry. few of their false ceiling lights were not operational. very frequently i travel to bangalore but will never travel to this hotel again.

Nice hotel. we stayed here for 2 nights. comfortable. service was okay. nice breakfast. convinient to travel. eateries are nearby.

Right from booking the room, it was horrible experience. called fabhotel hotline for booking the room and informed that we want a room for family of 3. ms. s attended my call and said this hotel is premium and booked the room. she further informed that i have to pay 400 extra for third person at reception. after we reached hotel, we found room is very small, hardly two persons can stay. also hotel reception informed us that there is no communication regarding third person. when i tried calling her, she didn't respond to calls and messages. she only messaged to wait, she'll check, but never got back. i had to request reception guy for allowing third person and he agreed upon payment of 500 extra. after entering room, we found it is with full of cigarette smell. i tried using my deodorant but of no use. again after many requests to reception, they changed room at 1030 pm. before that my son already vomited because of the cigarette small. the changed room was good, but no lock for bathroom. i have been with fab hotels from last 7-8 years, but this is the first time i had faced such issue with bad booking experience and bad room. i always had high regards for fab hotels as the rooms are pretty good and clean. fab hotel management should seriously look into such issues, otherwise the brand name may get affected.

There should be an option to give - rating for the hotel. i tried booking this property from the official fab hotels website. while booking for particular dates, some glitch occurred and the date got automatically changed to the current date, while i was making payment, there was no final confirmation on dates or anything. then i completely my payment and the dates were current date, i was shocked and tried looking for the date change option and it was unavailable, so had to cancel the booking within a minute. but, it showed like refund will not be applicable for this booking, even though the mistake was clearly not from my end and had dropped a mail to feedback@fabhotels.com, still there is no use. website is so pathetic and difficult to use. never book fab hotels ever again.

The hotel's strategic location allowed me to explore the city conveniently. i would definitely stay here again!

I had a wonderful experience with the hotel's concierge. they were a wealth of information and helped me plan my days effectively.