FabExpress Silver Inn

I booked a room with booking.com. then i got an email from the hotel that i shall pay some prepayment, what i did. when i arrived the staff told me, as a foreigner i'm not allowed to get a room there (governmental rules). after that i wanted my prepayment back. i contacted their customer service. they were not paying me back that money. only booking.com eventually compensated me, which i appreciate very much. but even they did not get any reply from the hotel.

Comfortable stay and wonderful staff. wonderful breakfast spread.

I actually don't give reviews , but i thought give for this hotel because some other person should not go through what i went , so i have booked this hotel online and paid online and i went to check in @ 11:00pm, there the receptionist who was there made me wait for 10min , just to tell rooms are not available ..go and talk to customer care....these are the exact words he spoke ...i was right infront of him since 10min and he didnt say anything. so then i contacted customer care , they told me handover phone to hotel receptionist...i gave....and receptionist told them...."from yesterday i am asking you to give offline paid booking, y are you sending only online paid booking, send offline then only i will accept" this are words he spoke to customer care inspite of room availability he didn't give , and the customer care executive rechanged my hotel to different location which is 1.5 km away ....and this all happened at 11:00pm....there are two more , people infront who has just gone through this and waiting for customer care executive to re-change the hotel.....

Just fine and cheap for pocket

The staff was exceptionally courteous and professional, and this extended through all the departments, right from the front desk to housekeeping.

The ambience the room the breakfast