FabExpress Gokul Villa

Very bad experience. rooms were smelling of cigratte smoke. bothroom was very small. we wanted to cancel one night as my family was not comfortable with the cigratte smoke smell. but we were not allowed to cancel. we paid the full money but vacated and moved to another hotel for the second night. first mistake was that i should have cancelled this booking when the hotel was changed from my original booking. i lost money but learnt a lesson .

The location is somewhere like a slum area...rooms are very small....the wash room door is damaged.. . breakfast or food is not provided....only water is provided....staff behaviour is decent only...

Near to the market location was excellent nice to stay trying again

Absolutely lovely and helpful staff and facilities were good.the staff at the hotel main entrance are very helpful.a smile makes all the difference id say!

Absolut wonderful. you really feel like in heaven. very very friendly, helpful people work there, had a lot of fun. quiet.

Please avoid this third class looter hotel.they are totally fraud and just looting to innocent customer in name of beside riverfront. have booked deluxe room and by mistake at time of booking the number of guest got selected as 1 as it was default(although we were couple) and paid rs 950. but when i earlier called the fab customer care before checkin they told yes it's fine as you booked delux room. but on checkin date the receptionist started argument and showing his rudeness..started telling that you have to pay charges for 1 extra person i.e rs 400.(can understand that for 1 extra person he can charge ,but rs 400..when i checked online it is rs1140-950=rs190 not 400..he charged rs 210 extra) and also the as have checked 3 hrs before on him he charged 300. so total extra have paid rs 510.(feeling cheated) he taken the fully advantage of our one simple mistake and also he(receptionist)was so rude and spoil our entire trip .as we were just travelled on that day and were totally tiered ...so just given him money,but the way the receptionist treated us that spoiled our entire trip day and plan. the most strange part is the even feb customer care person is also telling that its not in my hand and he(receptionist) at hotel can charge anything.. please avoid this hotel if you have respect yourself and love your money. as they don't having simple ethics to deal with customer. total he charged me for 1 not stay(950+700=rs 1650) fraud ! looter ! illetrate receptionist