FabHotel Serenity

I recently had a very disappointing experience at fabhotel serenity hyderabad , and i feel compelled to share my story to prevent others from facing a similar situation. i was traveling with my elderly parents, both over 65 and with heart conditions, which made our stay particularly challenging. prior to our arrival, i communicated with the sales team and booked a room for three people, specifically requesting a larger, spacious room with an additional bed. i was assured that this would be accommodated, and i was charged accordingly. however, upon our arrival late at night, we were shocked to find that the room was only suitable for two people. it was extremely crampedbarely enough space for even one large suitcase. this was unacceptable, especially considering my parents' age and health concerns. after waiting in the lobby for an exhausting 1.5 hours and making numerous calls to customer care, we were finally offered an additional room. however, by then, the situation had already caused significant stress for my parents and me. ultimately, i decided to check out early the next morning and relocate to another hotel, even though it was far from our intended destination. this experience was not just inconvenient; it was deeply frustrating and concerning for my family's well-being. i sincerely hope that the management takes these issues seriously to avoid putting future guests in such a distressing situation. i cannot recommend based on my experience, and i urge others to consider their options carefully.

Very friendly staff, proactive and helpfull. i am talking here about all the staff i interacted with: reception desk, restaurant, romm service. the informations receied were always correct and i felt safe. the room was comfortable and clean. great value for the money.

Very friendly staff, proactive and helpfull. i am talking here about all the staff i interacted with: reception desk, restaurant, romm service. the informations receied were always correct and i felt safe. the room was comfortable and clean. great value for the money.

Literally amazing, the bed is great, the bathroom is fantastic and the service and location are also wonderful. the food is so so great too . i originally booked 2 nights here but quickly upped my stay to 10 days!

Very efficient staff. room service was prompt with good quality food. bed was comfortable. overall positive.

A true example of excellent hospitality! it was a pleasure visiting this property . well assorted breakfast. would highly recommend this hotel . thanks