I had a wonderful 3-day stay at FabHotel Raj Palace The overall experience was fantastic, with exceptional staff services that made me feel truly welcomed. The complimentary breakfast was fresh, delicious, and a great start to my day. However, I would suggest adding a few more items to the breakfast menu for more variety. Overall, it was an excellent stay, and I look forward to visiting again!

i loved the overall stay with the ambience , the food, the room comfort.

There's nothing about this hotel that one will not like. From the staff to the actual rooms everything is excellent.

I really liked the professional attitude and the personal touch of the staff to make my stay much more comfortablr that id expected.

The staff is very kind and accommodating . The breakfast is good. Over all a very good place.

Excellent Hotel and wonderful staff. They were willing to above and beyond their duties. Very friendly staff, wonderful breakfast and great service.

Disappointing Stay: Lack of Basic Amenities and Unprofessional Staff I recently had the misfortune of staying at this hotel, and my experience was nothing short of disastrous. From the moment I checked in, it was clear that the hotel was not equipped to provide even the most basic amenities. The first issue I encountered was the lack of hot water in my room. When I reported this to the staff, they claimed that they were "starting the motor" and that the hot water would be available soon. However, after waiting for some time, I was told that I could use another room to take a bath. When I requested a room change, I was finally assigned a new room. However, when we arrived at the hotel at 10 pm, the new room had its own set of problems. There were no amenities, such as hand towels or coffee/tea pouches. When I asked the staff for these basic items, they claimed that they were not available. The kitchen was also closed, and they didn't provide tea or coffee bags, which should have been in the room. The next morning, I woke up to find that there was no water in the room, not even cold water. The staff claimed that they would fix the issue, but it took them several hours to do so. Even then, the hot water tap only dispensed cold water. The room location was also poor, with loud noise from a nearby marriage function that lasted until 2 pm. The room was not soundproof, and the staff seemed unconcerned about the disturbance. To top it all off, the staff was untrained and unprofessional. When I asked for cloth hangers, I was told that they were not available. However, when I mentioned that the previous room had hangers, the staff reluctantly brought them to my room. The food options were also limited, with the hotel claiming that they were "out of" several items. They had vegetable sandwiches on the menu, but they mentioned they could provide only potato sandwiches. Since I booked the hotel with breakfast, I didn't have any other option. Overall, my stay at this hotel was a disaster. The lack of basic amenities, unprofessional staff, and poor room location made for a deeply unpleasant experience. I would not recommend this hotel to anyone.

I am writing to formally raise a complaint regarding an unpleasant experience at your partner property, Hotel Impact, located at C.P. 160, Viraj Khand-4, Gomti Nagar, Lucknow, 226010. I had a confirmed booking for 27th December 2024, under the name Dileep Verma, with Booking ID WQGTE8. However, upon arrival, I was denied check-in by the hotel staff. To make matters worse, they demanded an additional payment for the booking despite my confirmed reservation and prior payment through your platform. This behavior is entirely unprofessional and unacceptable. As a loyal customer, I trust Fab Hotels to ensure smooth and hassle-free stays, but this incident has caused significant inconvenience and frustration. I request your immediate action on the following: 1. An explanation for the denial of check-in and the demand for additional payment. 2. A full refund or compensation for the inconvenience caused. 3. Assurance that strict measures will be taken to address such unethical practices by your partner hotels. Please find attached a copy of my booking confirmation for your reference. I urge you to resolve this issue at the earliest and restore my trust in Fab Hotels.

Staff is not attending customer needs and requirements they don't don't provide items on time like they don't care

the staff is terrible yelled on me nd made me check out immediately didnt even gave time for packing nd i m telling the truth tht happened to me all my bookings were cancelled which i made from fab hotels even fab hotels didnt refunded my entire amount