Very well maintained hotel and rooms. All the staff were very friendly and courteous. We arrived earlier than expected by a few hours and our room was prioritised in terms and we were able to check in early free of charge. This was very helpful and appreciated as we were quite tired after a long flight.

The staff were doing everything they can to make our stay good.

Staff was very friendly and bent over backwards to help in any way.

Absolutely fantastic. Amazing experience must stay. Will be back

Interior of the Property.

Not good for family or long stays, online price is more than offline price.

Lift was dirty

Pls guys dont stay in this hotel it is the worst place to stay spend some extra money n book a better place No water for 12 hours No house keeping I changed 3 room as ac not working n no tv in some rooms No proper Management Pls dont go on photos Pls dont book from FabHotels person specially Monika Singh I had informed her about the bad reviews about this hotel but she didnt care One of the customers mobile phone to stolen from the room he informed me personally They only want money thats all I can go n on on so now you guys have to think Hotel person at reception will give you lots of excuses about reviews but all reviews are true Pls avoid this hotel its a nightmare n no lift in the hotel

The washrooms are such a bad condition. The rooms didn't have lock. Waste of money!!!

Staff was very rude and they took extra charge from me for nothing, as I was having no option. Very disappointed with this stay at Luxurious inn Surat