the staff were very friendly and helpful at any time.

Staff are very helpful and friendly

The staff were doing everything they can to make our stay good.

Staff was very friendly and bent over backwards to help in any way.

Very nice and helpfull staff, nice breakfast, way better then a lot of other hotels in Gauagon

I really liked the professional attitude and the personal touch of the staff to make my stay much more comfortablr that id expected.

Not good for family or long stays, online price is more than offline price.

Lift was dirty

Pls guys dont stay in this hotel it is the worst place to stay spend some extra money n book a better place No water for 12 hours No house keeping I changed 3 room as ac not working n no tv in some rooms No proper Management Pls dont go on photos Pls dont book from FabHotels person specially Monika Singh I had informed her about the bad reviews about this hotel but she didnt care One of the customers mobile phone to stolen from the room he informed me personally They only want money thats all I can go n on on so now you guys have to think Hotel person at reception will give you lots of excuses about reviews but all reviews are true Pls avoid this hotel its a nightmare n no lift in the hotel

Staff was very rude and they took extra charge from me for nothing, as I was having no option. Very disappointed with this stay at Luxurious inn Surat