the staff were very friendly and helpful at any time.

Staff are very helpful and friendly

The staff were doing everything they can to make our stay good.

Staff was very friendly and bent over backwards to help in any way.

Not good for family or long stays, online price is more than offline price.

Lift was dirty

The washrooms are such a bad condition. The rooms didn't have lock. Waste of money!!!

Hopeless hotel, staff force to book direct, they will ask you that they will match the amount as online. But when u show them, they will ask you to wait for 10 mins and owner will change price immediately. They are the cheater. Biggest cheater of the surat. Don't discuss with them, and directly book from online at best price u get.

Staff was very rude and they took extra charge from me for nothing, as I was having no option. Very disappointed with this stay at Luxurious inn Surat

We didn't stay atall, fabhotel changed hotel last minute and rooms were not available only when we reached it was given to someone else also condition is worst we asked for refund immediately went not good at all we need our money refunded