the staff were very friendly and helpful at any time.

Staff are very helpful and friendly

The staff were doing everything they can to make our stay good.

Staff was very friendly and bent over backwards to help in any way.

Not good for family or long stays, online price is more than offline price.

Lift was dirty

Pls guys dont stay in this hotel it is the worst place to stay spend some extra money n book a better place No water for 12 hours No house keeping I changed 3 room as ac not working n no tv in some rooms No proper Management Pls dont go on photos Pls dont book from FabHotels person specially Monika Singh I had informed her about the bad reviews about this hotel but she didnt care One of the customers mobile phone to stolen from the room he informed me personally They only want money thats all I can go n on on so now you guys have to think Hotel person at reception will give you lots of excuses about reviews but all reviews are true Pls avoid this hotel its a nightmare n no lift in the hotel

The washrooms are such a bad condition. The rooms didn't have lock. Waste of money!!!

Staff was very rude and they took extra charge from me for nothing, as I was having no option. Very disappointed with this stay at Luxurious inn Surat

We didn't stay atall, fabhotel changed hotel last minute and rooms were not available only when we reached it was given to someone else also condition is worst we asked for refund immediately went not good at all we need our money refunded