Hotel atmosphere is good..welcoming..neat rooms.. breakfast is good..

Rude staff & purely unacceptable behavior. At the time of check-in, when I entered the hotel, I politely informed the receptionist that I had a booking. He replied that the phone was not with him and went to another room, returned with the phone, briefly looked at it, and said there was no booking. I told him that the booking was under the name , that it was made yesterday, and that I had already paid half the amount as an advance. Without even properly checking or scrolling on his phone, he again denied the booking. I calmly showed him my confirmed booking on my phone, but he still refused to acknowledge it. When I said that I would call FabHotel customer support, he suddenly said, Yes, the booking is there. Despite this, I was asked to make the remaining payment directly via the QR code at the reception instead of through the app. I wanted to avoid any argument, so I made the payment. After completing all ID formalities, we were given the room keys. Later, when I requested a drinking water bottle, I was told it would cost 20. In all my previous stays at FabHotels, drinking water has always been provided as a basic amenity, and sometimes even hot drinking water was provided upon request. While I do not have any issue paying 20, the attitude and manner of communication were rude and unprofessional. Both I and my partner felt uncomfortable due to the behavior. I have stayed at FabHotels multiple times earlier, but this experience was extremely disappointing. The behavior of the reception staff and the owner was pathetic and unacceptable. Charging extra for basic amenities like drinking water, along with such conduct, seriously affects the brand value of FabHotel, which is otherwise known for quality service. I am reporting this incident because such experiences damage customer trust. If such issues continue, I may reconsider booking through FabHotels in the future and instead use platforms like MakeMyTrip or Booking.com. I strongly request you to look into this matter and take appropriate action.

I would like to raise a complaint about a person named Atul, working at the Fab shared location near Dagdusheth. He informed me that the hotel was only 5 minutes walking distance, but in reality the hotel was around 30 minutes away from the temple by vehicle. This incorrect information caused unnecessary inconvenience. During the check-in time, when I was trying to find the hotel, he was also not responding, which made the situation even more difficult. Afterwards, when I contacted another Fab representative, they guided me correctly and confirmed the actual distance. This kind of behaviour from staff makes customers uncomfortable and affects the trust in the service. Please look into this matter seriously. Details shared from: 9118198965.

Not a 3star hotel it's just a couple's lodge Many usable condoms & vodak Bottles Many points Cigarette Ash very bad experience never booking any hotel via Fab Hotels....

Very worst maintenance Bed condition very poor Night fully power fluctuations Ac not working silently very noise Lift also not working

Worst experience of my life Fab hotels showcased how low the service standards can go and what are different ways to scam people. Hotel gargi galaxe which was given as the last minute replacement had no hygine,no cleanliness,no service standard. Patheticccc.......i am so disappointed Lesson learnrd fab hotel franchieee sucks

A "very bad experience" in a hotel can stem from various issues, including poor room conditions, unprofessional staff, and inadequate services. Specific examples include dirty rooms, broken amenities, unhelpful or rude staff, and a lack of basic necessities like hot water. These problems can significantly impact a guest's stay and lead to negative reviews and a poor overall impression of the hotel.

Absolutely no stars. All their good reviews are fake. It's a cheap stinking lodge which people are using for smoking, drinking and other stuffs Not recommended with families. The most pathetic hotel,staff, fab hotel services and Agoda. Very pathetic way to discomfort and cheat the guest...it's a pathetic stay that is booked for 2 days which i wanted to convert in 1 day that is also not been allowed..... The most unprofessional way to cheat the guest. 1. Property name is misleading 2. Unprofessional staff 3. Non contactable customer care of both Agoda and pathetic fab hotels 4. Unclean stinking rooms with full of cigarette smoke 5. Unable to do modification after all these unsatisfactory Conditions. 6. Most unhelpful staff. 7. Agoda tricks while booking i opted for double occupancy on arrival it shows sing occupancy and end up paying double the amount. 8. Light is not working properly 9. A/C sounds like generator

Worst ever service I have gotten. The room was fine, but nothing in the name of amenities. 1) The working staff were very lazy and they didn't even carry the luggage, we had to carry it to the third floor by ourselves up the stairs. That brings me to 2) Lift was not working most of the time. 3) Not even the 1L water was not provided. 4) There was not even facility of water dispenser from where I can fill water. I had to buy water every time I wanted to drink water. 5) The swimming pool shown in the photo was a scam, there is no swimming pool. 6) The owner was also very very rude, in my 6 days of stay I fought atleast 3 times with the owner. The owner does not know how to talk properly, and was very rude. When I complained that even the basic amenities were not provided, I was told "checkout if you don't like it, and forget the money" 7) The extra mattress provided was also so bad, it hurt my back. And they also didn't have a proper blanket or comforter. In conclusion, I will request you to put in some more money and book some other room from MMT or just book an airbnb.