Excellent room, was upgrated to a suite, fabulous staffs

A super comfortable hotel for both business or leisure. Well lit, spacious and very well maintained. Great breakfast.

Pleasant and comfortable . My elderly parents were well looked after and the room service was also nice

Staff hospitality was great

The hotel was nice We stayed on our way to delhi The staff was friendly but the ambience inside the hotel was not well suitable for family It was noisy there were parties going on in the hallway and rooms all over night Overall was not a good experience

I booked rooms for 7(seven) day wef from 24/1/25 to 30/1/25 night by depositing Rs 4,000/- in advance although it was mention in the ad that 'no booking fees will be charged'. In reality this hotel name was not in the locality but I have been offered one hotel with very non-spacious rooms which is not similar with the pictures shown in the ad. I have been offered another hotel named 'Arjun Hotel Diamond' which the Uber, Ola and Taxi Drivers were not known the location. Secondly, the receiptionist cannot speak or understand English and this is a very big problem. At the time of checking out the room rent was served to me and no adjustment for the advanced payment can be done and this is what the receiptionist answer my question about the adjustment of the advance payment-"talk to the company, we cannot do anything from this hotel" he said,oooooh where did the advanced payment fly away? Thirdly, the walls and floor of the rooms which we were occupying for the two nights were so dusty and finally I have decided to shortened my booking period and shifted to another hotel which was clean, cozy,spacious and good service rendered to us. This Hotel was located in the area where there is a place for dumping of domestic wastes which were the feeding point for stray dogs and cows and I WILL NEVER EVER WILL ACCOMODATE AGAIN.

I booked from agoda app breakfast we choose. But hotel didn’t provide. Manager said we are bot having any detail about breakfast .we showed him mail from agoda but he is not ready to listen

The room is very unhygienic... It was a premium room with lots of cockroaches in the washroom, on the toilet seat. Broken washbasin. No soap, no shampoo, no cattle... No room service, Cook was on leave, so no food, not even tea.. lift is out of order. And the best thing is that we cannot order food from outside as outside food is not allowed..

Worst stay i ever had*** dont ever visit this stupid place with no class staff rude arrogant illiterate; wants payment not on bar code but on different personal number and wants to fight over this and increase payment as well. They are also running a massage parlor above so surely not for families. Highlighting this on all platforms that the staff is arrogant, no water in rooms and ac also not working. The night shift reception person was the one and instead of no water; tv ac etc he is fighting and showing attitude . Worst place.