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This was my second time staying at this hotel. I would highly recommend it. The service from the staff was excellent and the facilities and breakfast were also great. I would stay here again!
Your staff were well trained, helpful & friendly. The hotel exceeded our expectations.
Very well appointed accommodation. Special mention for the staff: extra dedicated and going out of their way to make you comfortable
Very good breakfast spread which caters to continental and indian menu
The staff behaviour and attitude is very courteous and customer friendly . They went out of their way to arrange early breakfast. However there are two areas of improvement . The breakfast spread should be expanded . Both veg and non-veg options should be offered; not either/or. Secondly amenities like tea/coffee sachets, drinking water bottles , towels should be provided by default and not on demand. Otherwise for its price and location this is an excellent choice and real value for money. If I visit Gurugram again for a short stay, I would definitely come here.
The room is spacious and clean-ish. The staff is very courteous and helpful.
I had choosen same hotel based on my previous nice experience but this time amenities were not as per expectations. Toileteries was not present,inside hotel was closed.In the night I had informed the receptionist that I will extend my stay for one more day but next day whwn i had called them for extension then i got to know that our stay cant be extended so we have to do checkin in another hotel. Highly disappointing experience this time.
I have booked a Premium Room with Breakfast, Checked In at 9.30 Pm and they gave me a Deluxe room for 1 hr. After 1 hour they asked me to keep the Deluxe Room I denied after that they Deluxe room to someone else and I was waiting at reception for my premium room to get cleaned. No towels were provided in the night and I had to ask twice in the morning for the same. They don't have a kitchen and breakfast is pretty booked in the night and they bring it from outside. Nobody took the order after asking three times. I have pre-informed that I had to leave the hotel by 8.00 Am anyhow but they keep asking for 5 mins and breakfast has not arrived till 8.35 Am. I left for work without breakfast. The hotel is new but they are under staffed, Seems they don't have experience in operations. If you can accept the leniency in the service you can stay here.
I booked the stay for 8 days but had to checkout in just 2 days. When checked in they asked for full payment and when I entered the room a used towel was lying there, washroom was extremely dirty, dustbin was full, no toiletries provided had to ask for it more than once, and what not! They say breakfast included but they came with a packet of poha and tea and the morning that too without spoon and even after asking for spoon it was not provided.No tea, milk power, coffee provided and when asked for it thrice they came with 1 packed coffee saying they don't have tea and that too after 4-5hours.
Worst Experience at FabHotel Yashobhumi, Dwaraka Sector 23,New Delhi. Dear FabHotel Team, I am writing to express my disappointment and frustration with my recent stay at FabHotel Yashobhumi ( booked through your website). The hotel failed to provide the facilities agreed upon before check-in, making our experience extremely unpleasant. Here are the issues we faced: 1. *No transparency in payment*: We were required to pay the full amount before checking in. 2. *Unsatisfactory breakfast*: Breakfast was served in a pizza box with minimal options. Water was provided in a glass, which was unhygienic. 3. *No in-house restaurant*: The hotel didn't have a restaurant and relied on street vendors for food. 4. *Non-functional lift*: The lift was not working, forcing us to climb three floors with our luggage. 5. *Misleading website information*: Your website mentioned FabHotel Yashobhumi, but there was no hotel signboard, and we had to roam around for 30 minutes to locate the hotel. 6. Furthermore, the hotel's provision of blankets was woefully inadequate, especially considering the cold winter season. We were initially provided with a blanket, which was insufficient to keep us warm. Despite multiple requests, we were finally given another blanket, but this should not have required repeated asking. It is basic hospitality to provide guests with adequate bedding, especially during extreme weather conditions. 7. Additionally, the hotel's provision of basic toiletries was severely lacking. Unlike other hotels, no toothpaste, toothbrush, or other essential amenities were provided. Only a small piece of soap was made available, which is not sufficient for a hotel of this caliber. It is expected that a hotel, especially one charging around INR 3K per day, would provide its guests with basic necessities like toothpaste, shampoo, and other toiletries. Considering the poor facilities and services, the tariff of INR 3K per day is exorbitant. We have stayed in better hotels in the same price range (around 2,500) through Treebo, Oyo, and other platforms. I hope you take our complaints seriously and take necessary actions to improve the facilities and services at FabHotel Yashobhumi. I look forward to hearing from you soon.