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Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.
We are still at this beautiful hotel for another day,so we were here for a 2 night stay.The check in process was a breeze.
I was here for just over 2 weeks and found the staff very friendly and helpful. The Room was clean and the staff would clean it if you asked. The hotel is located next to the local market so there are plenty of food vendors. It's a great place if you want to see how the locals live.
Room was perfectly decorated, well designed and clean. the breakfast was good, we really enjoy our stay. i highly recommend this hotel to everyone.
The air conditioning worked perfectly.. and the air was fresh and clean.. even though there are no windows in the room.
I have stayed at this place in past due to its location in past, hence booked this for my recent holidays from 19th Feb to 9 March and sorry to say this place is getting worst every year. Even though we booked premium room, mattress were very hard not to a hotel standard, no toiletry provided, worst breakfast with no choice (2 bread in Rs200) even they do not have toaster to provide toasted bread. Reception staff not helpful, night receptionist was rather rude and unprofessional. No tea coffee or water bottles per day, Very bad experience overall.
I had a very bad experience from this Hotel as the staff is very rude even they don’t care about customer and hotel commitment. The name is different which showed during booking and actual is different. Out side food doesn’t allowed as they have in-house restaurant which is very dirty and extremely expensive just like star hotel. Considering all these factors board the hotel then checkout within 4 hours due to this reason. I explore in the same location and there are so many options are available with best quality. The location of this hotel is seems like in slum area. I won’t recommend anyone also don’t go by the photos which is available at online portal like booking.com, Agoda etc, actual it’s completely different
Terrible Experience – Hotel Closed, No Communication! I had the worst experience with FabHotels Prime Sage. After traveling 2,000 km, I arrived at the hotel only to find out that it was closed for renovation! No prior communication, no updates from the hotel, and absolutely no effort from the management or reception to assist me with relocation. Despite my booking through Agoda, neither the hotel staff nor FabHotels bothered to inform me in advance. The sheer negligence and lack of professionalism are shocking. After such a long journey, I was left stranded with no accommodation, wasting my time and energy trying to find an alternative. Avoid this hotel at all costs! If this is how they treat their guests, I can only imagine how poorly they manage their services. Highly unprofessional and irresponsible – zero stars if I could!
Absolutely terrible experience. Un cooperative staff. Poor hygiene conditions. I asked for cutlery and the brought me unclean plates. Had to go to the main desk to get anything done after calling the reception twice. Location is also shady. Do not recommend staying here at all.
Disappointed – Poor Room Conditions & Basic Amenities Missing. After being stranded due to FabHotels Prime Sage being closed for renovation (without any prior notice), Agoda customer care finally relocated me to FabHotel Anutham Saket. While the location is good, my experience at this hotel was far from satisfactory. The room was in a mess—no bath towels, no mug for bathing, no door mats, and worst of all, the room door didn’t even lock properly! For a hotel claiming to provide a comfortable stay, these are basic necessities that should never be missing. The lack of attention to maintenance and guest comfort was disappointing. I expected a much better standard from FabHotels, but this was a huge letdown. Would not recommend unless they seriously improve their services.