I had a wonderful 3-day stay at FabHotel Raj Palace The overall experience was fantastic, with exceptional staff services that made me feel truly welcomed. The complimentary breakfast was fresh, delicious, and a great start to my day. However, I would suggest adding a few more items to the breakfast menu for more variety. Overall, it was an excellent stay, and I look forward to visiting again!

There's nothing about this hotel that one will not like. From the staff to the actual rooms everything is excellent.

The rooms amazingly spacious! The billing was super fast, the check in process also.

The stay was excellent. Staff received nicely. Service also good .They are maintaining rooms in excellently. They are installing lift in a short time.

The hotel was very centrally located..... our stay was short but very pleasant.... . the room and facilities were excellent with a luxurious bathroom.... he staff was especially hospitable and friendly.... would not hesitate to come back....

I really liked the professional attitude and the personal touch of the staff to make my stay much more comfortablr that id expected.

Location was good , infrastructure was wonderful, facilities provided were excellent , breakfast provided was good.

We booked a normal room which exceeded my expectations in everry manner

Very well maintained hotel and rooms. All the staff were very friendly and courteous. We arrived earlier than expected by a few hours and our room was prioritised in terms and we were able to check in early free of charge. This was very helpful and appreciated as we were quite tired after a long flight.

I am writing to formally raise a complaint regarding an unpleasant experience at your partner property, Hotel Impact, located at C.P. 160, Viraj Khand-4, Gomti Nagar, Lucknow, 226010. I had a confirmed booking for 27th December 2024, under the name Dileep Verma, with Booking ID WQGTE8. However, upon arrival, I was denied check-in by the hotel staff. To make matters worse, they demanded an additional payment for the booking despite my confirmed reservation and prior payment through your platform. This behavior is entirely unprofessional and unacceptable. As a loyal customer, I trust Fab Hotels to ensure smooth and hassle-free stays, but this incident has caused significant inconvenience and frustration. I request your immediate action on the following: 1. An explanation for the denial of check-in and the demand for additional payment. 2. A full refund or compensation for the inconvenience caused. 3. Assurance that strict measures will be taken to address such unethical practices by your partner hotels. Please find attached a copy of my booking confirmation for your reference. I urge you to resolve this issue at the earliest and restore my trust in Fab Hotels.