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It was a great stay. The hosts were really welcoming and friendly. They treat everyone like family, which makes the experience more better.
Highly recommended! The receptionist was incredibly kind and professional. Her behavior was exemplary. The room was spotless, and the washroom was also very clean. Communication with the hotel was excellent throughout my stay. Plus, Quest Mall is just 80 meters away, which is very convenient!"
I reached hotel about 11.00 PM, and was Hungary because 6 hours travel. Restaurent was closed, all the nearby markek, food were closed. Only options left was online food. Then Hotel Owner came and aske that if I need food? I noded yeas and in 15 min, I got fresh food from the hotel Kitchen. Awsome service. Thanks for their courtsey. Rooms are also quite good with confortable bed. It is value for money hotel, close to Airport.
The inn was good with safe locality. The amenities and room facilities were excellent. The host and staff were helpful and well behaved. Being two girls me and my sister didn't feel unsafe or threatened in the area. There is also a mall 5-6 minutes away from the location for people who want to try out eating outside of the premises. There is kitchen which is managed by them and i think we cannot use. Overall the stay was excellent.
Undoubtedly a great place to stay.....cool, calm and peaceful....go for it
I was traveling alone and was planning to rest for 10 hours before I took the bus from gate no 1. So it was convenient for me to take this hotel. It is a very cheap hotel, so We can't expect premium service. The room and washroom was big but not clean. The bed linen was also not clean. At night vehicle sound created a nuisance. They had AC which helped. For travellers:- don't visit with family, solo you can. For owners: - please make the room sound proof. Go back to traditional bed sheets not the western ones. Clean the floor properly, no need to put a lot of water, it makes the floor more dirty and slippery.
Room - okay, but not proper cleaning was done. Fan - always runs full speed. Regulator not working. Mosquito - very difficult to have safe sleep with mosquitoes around whole night. AC - available Service - I don't think any service was available. Front desk - took lot of time to convince the front desk that I have booked online and made 30 pcnt already. Always mentioned I paid to Fab only and not to the property. I didn't get payment receipt for my stay. Here too they mentioned, as I booked through Fab only they will send the receipt. There were other issues too. It looked to me like completely chaotic. No professional approach. Which is mostly common across eco hotels in Kolkata. Every time it beats my own record of feeling cheated and disappointed.
Rooms are below average with least maintenance. They only have new bathroom fittings .Geyser didn’t work in one of the 3 rooms.no one to answer late night , checking was delayed as there was no one except one service boy. For the price and staying so far from city it’s not worth . Don’t know why the ratings are good
Worst Hotel, worst service, room is very unhygienic, it stinks, staff is worst a row house made in hotel. Absolutely not upto mark. Full of mosquitoes and furniture broken....bad and worst experience....not recommended at all
I had the worst experience in my whole life here. The manager held me hostage inside the hotel and wouldn't allow me to leave and claimed I broke the bathroom door frame in the room and demanded money, 2500r extra. I was literally physically locked inside with padlock and he turned the elevator off from the main switch. Also the hot water wasn't working, cold water barely flowed, and there were ants in my bed. There was a massive puddle of water in the bathroom that just didn't flow away and there wasn't even a squeegee to clean it up. Manager refused to give me any sort of discount and demanaded me to pay the full price. When I refused to let him scam me he became angry and agressive and claimed I broke something in the room and demanded payment. The manager he is a cheating, lying, scammer. Stay away otherwise your life will be in danger here.