Very nice Hotel. Cooperative staff. Perfect ambiance.

Restaurant staff. Very friendly and helpful. We had a good night sleep after a long flight. Great WiFi. We had a short stay, leaving early in the morning.

I recently stayed at your hotel SHREE GALAXY - KANPUR on the night of February 19th with three of my friends. Unfortunately, my experience was highly disappointing due to multiple issues that directly impacted our comfort and convenience. 1. Misleading Location Information While booking, I specifically requested a hotel near the Expressway to ensure a smooth continuation of our journey to Delhi. However, the hotel provided was in an interior area with extremely congested lanes, making access very inconvenient. 2. False Commitment on Room Service We were clearly informed that room service was available 24 hours, but upon arrival, we were told that orders are not taken after 11 PM. This was highly inconvenient as we had planned based on the information provided. 3. Lack of Proper Hot Water Facility One of my primary requirements was a hot shower, which I made explicitly clear during the booking process. However, the hotel only offered tap hot water in a bucket, which is completely unacceptable and not what was promised. 4. Unhygienic Room Conditions The pillows and towels provided were dirty, which is completely unacceptable in any hotel, regardless of the category. Cleanliness is a basic expectation, and this level of negligence is shocking. Overall, the misleading information, poor service, and lack of hygiene made our stay extremely uncomfortable. I strongly urge you to ensure that accurate information is provided to guests and that hygiene standards are maintained, as such discrepancies significantly impact trust and guest satisfaction. I expect a response from your end addressing these concerns. Regards, Amit Goel

Worst hotel ever!! Rooms are dirtier than a rat hole, receptionist and hotel staff is doing scam, they will ask you to pay extra. Never stay in this hotel.

Rooms were pathetic. Smell in room and bath rooms doors were Broken. Damping on all walls in room.

Worst service worst hotel room. Nightmare room service. No water, no cleaning, dirty toilets. These pictures are fake please dont trust online pictures. Being with family and couldn’t bear such a third class and fake promises on online booking. Fake rooms and zero maintenance

Too bad .... Don't book... Very bad maintenance.

Rooms small, toilet filthy Location not good Lot of noise Not a place to live

Worst hotel with even worst staff. They allow liquor in their hotel but not family. Rooms are dirtier than a rathole. It is 1st time I have I have given a hotel 1 star. Infact they dont even deserve that. Their manager was drunk while dealing with us.

Avoid this place! The service was terrible—while the rooms were spacious, they were dirty, and none of the electrical sockets worked. No toiletries or towels were provided; we had to purchase toiletries from a nearby shop. We booked rooms with breakfast included, but not all members were served breakfast. The staff was rude and behaved in an ill-mannered way.