Excellent staff. They did a very early check in without any fuss.

Very friendly and helpful staff. Clean and comfortable rooms. Loved the bathroom!

Warm welcome at the entrance and then the check in was quick as well.

In breakfast only one parantha is given

I recently stayed at your hotel SHREE GALAXY - KANPUR on the night of February 19th with three of my friends. Unfortunately, my experience was highly disappointing due to multiple issues that directly impacted our comfort and convenience. 1. Misleading Location Information While booking, I specifically requested a hotel near the Expressway to ensure a smooth continuation of our journey to Delhi. However, the hotel provided was in an interior area with extremely congested lanes, making access very inconvenient. 2. False Commitment on Room Service We were clearly informed that room service was available 24 hours, but upon arrival, we were told that orders are not taken after 11 PM. This was highly inconvenient as we had planned based on the information provided. 3. Lack of Proper Hot Water Facility One of my primary requirements was a hot shower, which I made explicitly clear during the booking process. However, the hotel only offered tap hot water in a bucket, which is completely unacceptable and not what was promised. 4. Unhygienic Room Conditions The pillows and towels provided were dirty, which is completely unacceptable in any hotel, regardless of the category. Cleanliness is a basic expectation, and this level of negligence is shocking. Overall, the misleading information, poor service, and lack of hygiene made our stay extremely uncomfortable. I strongly urge you to ensure that accurate information is provided to guests and that hygiene standards are maintained, as such discrepancies significantly impact trust and guest satisfaction. I expect a response from your end addressing these concerns. Regards, Amit Goel

Room was book 2 but they 1 extra matrices in one room .we adjusted 3 person on one bed

Extremely bad experience. Don't go to Hotel Ashoka Inn (fab hotel). They claim that rooms are bigger but actually rooms are very small. Hotel staff was terribly unprofessional nd their manager was highly rude and charged me extra. Rooms are bad, washrooms r highly uncleaned. The total experence with fab hotel was bad. Pls chose some other hotel and some other booking site .

Awful room. Ms Astha the receptionist couldn't have more worse behavior. TV wasn't working & it was the worst room ever in my experience. Ms Astha didn't changed the room even on request & no action on non working TV

It's an horrible stay at this hotel firstly it's very hard to find the location of this hotel no room service is there even drinking water is not serviceable I have to order tea online u are miserable after getting checkin