We had check-in at this fab hotel on 27th December. While we were on the way to our room, we got a call from the fab hotel reception and they have informed us that there has been a water leakage on the floor due to which we were shifted to another hotel. We were not that comfortable with the Last minute change but we somehow went to 'Oyo townhouse' which was the new hotel where we were shifted. I was concerned about the rooms and how they would be but Sravan Goud, The receptionist, received us well and co-operated with us. The rooms were very clean, professional and the staff service has been excellent bring us our needs. We needed an extra mattress for our driver and we were provided with that too at no extra cost. Bathrooms could have been a bit clean and shower gel was missing which was anyways provided by staff to us. This is the review of Oyo townhouse but not to Fab hotels since I didn't stay in Fab hotel

I was late for dinner, so could not dine in. Lift operation is not as per standards.

Every thing especially the food -food was excellent and staff very caring

The room is very comfortable. Room service staff are very prompt and respectful. Bathroom super clean.

Location, hospitality, cleanliness, feel at home feeling , courteous staff , comfortable stay and good food

The service was very poor. We have to ask for complementary services again and again ( like towels and water bottles ) complementary breakfast also limited. After reaching hotels earlier they said they don't have rooms even though I booked and paid 15 days before. Its not a good experience with metro

Beautiful big clean hotel with very friendly accommodating staff

Short but sweet stay. Will choose again if there is a chance.

Booked 5 rooms and got 4 rooms on Arrival , we had to adjust with four rooms though we had booked 5 rooms. Towels , waterbottles and soaps were not provided only if we ask they would give. One of the rooms bathroom flush was not working , one day no hot waters all terrible experience

No proper response from the fab team, i have been requesting invoice of my payment but issue not solved till now, havent seen this type of negligence anywhere,wash rooms are also bad,worst management from fab hotels