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Despite there being scope for improvement in certain areas of the hotel, I truly appreciate the fantastic effort the team is putting into making guests feel valued. Their dedication to customer satisfaction shines through, especially thanks to one of the most courteous and professional staff members Ive come across. The warmth, respect, and genuine care shown in handling guest needs deserve a special mention. Its clear that the hotel is committed to providing the best possible experience, and with continued progress, theyre well on their way. Kudos to the team for their excellent customer relations and hospitality!
This hotel is situated in near Ram mandir Room cleaness is very excellent ,neat and clean Specially I am happy for breakfast in there hotel Food taste yummy
The Management and Staff were extremely friendly. efficient and pro active. The room was fabulous and we also loved the breakfast. Our stay exceeded our expectations and we will return if back
Images shown on FabHotels app and what rooms the Hotel has is completely different. FabHotel needs to validate what they are displaying on their app. Hotel was good but now what O had booked as Room images & facilities were totally different. There was no Balcony
1.Throghout the night after power cut AC didn't work and in the morning when I asked at reception, he said 2.Hotel a new new person has joined and forgot to give AC connection with power bqck up. receptionist has taken the phone from.my hand for giving high rating without my consent
Please let me the status of refund for my complain id 22474060210 I booked room in hotel suggested by fab hotel paid online Rs 1030 before check in. Did check in hotel crown plaza (hinoo Ranchi ) paid Rs 2402 at the time of check in.booking was from17-4-25 and check out date was 19-4-25 .But when they provided the room went to toilet no water.changed room twice same issue.they released water for few hours.when used washroom at night got surprised again with no water asked for mosquito refil got refil but almost no liquid in it don't know what to do.i cancelled my stay of 18-4-25 and they deducted the 1 day charge and did Refund of rs 1200. When asked them what about refund of the amount paid online 1030 they suggested for this plz contact fab when asked bill they said you will get it online on wats app still not received . Pathetic experience of hotel suggested by booking.com and fab I trusted booking.com and made this booking plz revert and let me know what to do else from onwards I ll stop bookings from your website. plz do the needful
when we requested a new bedsheet, he casually said he would check if any extra ones were available, and if not, we would have no choice but to sleep on the dirty bed. Eventually, he brought another bedsheet, but that too was stained. When we pointed it out, he told us, White bedsheets will not always remain white, implying that we shouldnt expect cleanliness. His behavior was extremely unprofessional, as if we were staying free of cost. The entire experience was stressful, especially considering the importance of the next day for my wife. This is not the kind of service Ive ever experienced at Fab Hotels before. Very disappointing and disheartening.
Staff behaviour was so bad and thard class, they are not have any manners how to take, don't go in this hotel.
This type of horrible I have not seen my entire journey and hotel staff and reception very rude and unbehaviour
it was a terrible experience, there are not providing room as shown in pictures