It’s a very good hotel. I liked its location and the food in the restaurant was very tasty. The swimming pool was clean. The behavior of the entire staff was very good. If I ever come to Goa, I will stay in this hotel and I will also tell my friends that whenever they come to Goa, they should definitely visit this hotel

Awesome experience with the hotel and staff. Felt just like home Value for money deal for sure. Very tasty food everyday. Tried so many places in Goa for food but the inhouse kitchen of ocean view apartments is very good and clean. Very homely environment

Room and Amenities- 1. Upgrade mattresses and pillows for better sleep quality. 2. Provide more electrical outlets and USB ports. 3. Install rain showerheads and improve water pressure. 4. Offer complimentary toiletries and refresh them daily. 5. Invest in noise-reducing windows or soundproofing. Cleanliness and Hygiene- 1. Increase housekeeping frequency and attention to detail. 2. Implement rigorous cleaning protocols for high-touch areas. 3. Provide hand sanitizers and disinfectant wipes. 4. Ensure linen and towel cleanliness and freshness. 5. Conduct regular pest control. Customer Service- 1. Train staff to be friendly, attentive, and responsive. 2. Implement a 24/7 front desk and concierge service. 3. Offer personalized services, like tailored recommendations. 4. Ensure prompt resolution of issues and complaints. 5. Encourage staff to engage with guests. Technology and Connectivity 1. Upgrade Wi-Fi speed and coverage. 2. Install smart TVs with streaming capabilities. 3. Provide electronic safes and laptop-friendly rooms. 4. Offer mobile check-in and digital room keys. 5. Ensure convenient charging stations. Sustainability and Accessibility 1. Implement eco-friendly practices and recycling programs. 2. Improve accessibility features, like wheelchair ramps. 3. Provide braille signage and audio assistance. 4. Offer vegan and gluten-free options. 5. Partner with local sustainable businesses. Communication and Feedback 1. Conduct regular guest surveys and feedback sessions. 2. Respond promptly to online reviews and complaints. 3. Share guest feedback with staff and management. 4. Display clear hotel policies and information. 5. Encourage guest interaction through social media. Staff Training and Development- 1. Invest in ongoing staff training and development. 2. Focus on cultural sensitivity and diversity awareness. 3. Encourage staff empowerment and decision-making. 4. Recognize and reward excellent staff performance. 5. Foster a positive work environment. By addressing these areas, hotel owners can significantly improve the quality of their establishment and enhance the overall guest experience.

Maintance should be necessary, Renovation and painting should be done, Pest control should be done at regular intervals, the sofa set should be cleaned thoroughly, Lights in rooms should be checked. Weather night lamp is available or not. No connectivity in restaurant in early morning. Lift was not working the day when I visited, but was not repaired till I check off after 2 days.

There was no bathroom and the booking location is not the same , worst behaviour and terrible service , left the hotel and didn't checked-in , I need. A refund

Zero Stars - Worst Nightmare of a Hotel Stay in Goa I recently booked a stay through Agoda, and it turned out to be the worst experience I’ve ever had. My family and I checked into this low-cost OYO property in Goa late at night, expecting a decent stay, but it was an absolute nightmare. The photos on Agoda were completely misleading – the reality was nothing like what was advertised. The rooms were in terrible condition, with dirty sheets, a filthy bathroom, and a complete lack of hygiene and cleanliness. We felt so uncomfortable that we skipped breakfast and immediately left for our next destination. I’ve attached photos to show just how bad it was. This property was nothing short of a scam, and I am requesting a full refund for this terrible experience. If Agoda fails to address this issue, I will be filing a formal complaint with the consumer court. I strongly advise anyone considering this property or booking through Agoda to think twice. Spend a little more to stay somewhere that values cleanliness, honesty, and guest comfort. This was an appalling experience that I wouldn’t wish on anyone.

Poor arrangements. Unprofessional owner. Only asking money. Not clean and unhygienic. I will not recommend any one to visit this hotel.

Would give it zero stars if I could. There were literal mushrooms growing out of the wall and the floor. I’ve never seen such a sight. The bedsheets and blanket had massive stains on it “that couldn’t be removed by wash” apparently lol. We felt itchy simply after sitting on the bed. The toilet seat was not cleaned. There were a lot of bugs in the room. The ceiling was moldy and cracking off. Didn’t even take pictures of these things because it was too gross to be visible in my gallery. There’s also no cell service in the room. We ended up leaving in under an hour after check in, in the middle of the night, to find another place even though we were denied a refund. Save yourself the trouble and skip this destination in south goa. (Update: The response from owner is hilarious, I welcome anyone to go check out the hotel themselves for evidence.)

The images and reviews on Fabhotels website were incredibly misleading. In images, the rooms look light and spacious however in person, they are dark, dingy and in need of good clean and lick of paint. The building had a strong astringent smell, marked by one of a staff spraying febreeze/oust to cover as he was showing us around. The staff were perfectly friendly, but the hotel really is not that nice. To top it off I saw a pretty big rat in the corridor just before bed. Pretty sleepless night for me. Vasco da gama is not spoilt for choice with places to stay but you would do well to avoid this one.