Property was well maintained. Rooms were clean and also the bedsheets, pillow covers everything were clean. Had ordered food from the cafeteria section and it tasted good as well.

Very Nice & clean property, with a lavish breakfast & that too value for money

Very nice

Very clean room, all comfort, excellent breakfast and superb customer*friendly staff, which makes a pleasant stay possible.

The rooms amazingly spacious! The billing was super fast, the check in process also.

Pleasant, professional staff with wonderful property and facilities !

Nothing

We visited Bangalore it was an official trip. I went there along with my wife in the month of June 2017. We took a cab to reach the hotel from Airport. It is a 1hr journey from the airport to hotel. We had called the staff regarding pick-up facility. They said it is not available. The best way to reach is by cab. The location is well placed as there was an event conducted in that hotel. So whatever things required we would get it from the market nearby. There were food outlet like Dominoz. Other travelers will find it convenient as the markets are nearby. Even bus and cab are available near to the hotel. The appearance is fine. The exterior looks were good. However the interior was not matching with the exterior. When we look from outside we think the hotel looks good. But when we go inside the interior looks are not that good. The front office was average. They do not have any idea who is checking-in and who is checking-out. They are not aware of anything. They do not bother who is coming in and who is going out. It seems like reception area is there in the parking lot in the basement area. The service was terrible. It was sunny outside. When we ordered for water we would get it after 2 hours. There was no cold water. There was a lot of delay in any service. Moreover we had the language problem. The staff did not know Hindi or English. It was difficult to deal with them. The room is quite good. We booked AC deluxe room. The room has the balcony with AC. Even the interior decorations are good. We did not get some of the basic things like shampoo and towel. They are saying that a person has gone for a laundry service. He will come and provide the necessary things. This is the problem we face with service. We did not have food here in this hotel. There is restaurant facility inside the hotel. But we did not have it there. I will suggest they can have food here it totally depends on them. As I did not have it here. There is lift facility. There was an event conducted by the place where I work. We were in that event. I will suggest this hotel to other travelers. If they are going with family. It is not good. If they are going on business purpose then it is fine. They can improve on reception area and service department. They should understand English and Hindi very well. So there is no misunderstanding.

Well there's a clear communication gap between the front desk and the staff, first I thought it was just a language barrier but it wasn't. I asked for towels three days in a row and didn't get it. Apart from this it was a comfortable stay, the staff was friendly, the food was fine and the room was cleaned right before us.