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I really liked the professional attitude and the personal touch of the staff to make my stay much more comfortablr that id expected.
There is no AC in the room but iam booking included AC Cheating return amout
staff most courteous, excellent food, excellent clean, very relaxing rooms and wonderful ambiance ,I have travelled manyplaces but nothing like this
Atleast bathroom shld be clean . It was dirty , basin around was bad , door of bathroom was dirty , toilet was dirty. Towel was old n stinky . Bed blanket was worn out
The behaviour of the staffs were very bad and rude. I had my stay of 12 nights, the weather was quite cool so asked for electric kettle or boiled drinking water to which everyday they used to say kettle is missing or unavailable so my request cant be entertained. As my stay was long I requested to change my bed sheets which was always turned down reason they havent received new bed sheets from laundry. Few of their false ceiling lights were not operational. Very frequently I travel to Bangalore but will never travel to this hotel again.
We did not like anything about this hotel. The receptionist on 28th early morning 5am was very uninviting , unpleasant and gloomy on arrival. He took forever to confirm my Booking. The card machine was not charged and he was insisting on gpay or cash payment for which i denied and he took 10mins to charge the device making me stand with heavy luggage!! No room service . For a 3star hotel, they don't even provide drinking water to the room. the room service guy and receptionist was saying water to be paid extra 50rs for each bottle!! Nit included in the room rent!! the Room was damp. Leaking roof. Molded everywhere. abroken cloth hanger. Dirty pillow cover which i complained nd got it change. the duvet had hairs indicating previous usage and not changed. worst service. and worst hotel i have ever stayed!! Even the lift was dirty and sticky!
Subject: Feedback Regarding Recent Stay at FabHotel GRK Comforts, Bangalore Dear Team, I recently stayed at FabHotel GRK Comforts, Jayanagar, with Booking ID: VF45UZ. Unfortunately, my experience was far below expectations. Here are the major issues I faced during my stay: 1. AC was not working, making it extremely uncomfortable. 2. Handwash was not provided in the bathroom. 3. TV was not functioning properly. 4. There were blood stains on the bedsheet and the blanket was full of dust, which was highly unhygienic and unacceptable. For your reference, I have attached photos highlighting these issues. This is the second time I have encountered such problems with the FabHotel franchise, which is deeply disappointing. Considering the 1562 I paid, the quality of service felt more comparable to budget options like OYO rooms at 500. Such experiences are eroding the reputation of FabHotels, much like OYO has suffered due to poor room service and substandard maintenance. I strongly urge you to address these issues seriously to retain your customers trust. Given my experience, I am now considering competitors like Goibibo, MakeMyTrip, or Booking.com for future bookings. Looking forward to your response and an assurance that corrective actions will be taken.
Worst staff after chek in only telling every rules not seeing a customer comfort my suggestion is no one go to this hotel worst experience waste of money owner is big fraud......
Worst part more than one month still taking follow ups for bill. Whenever I called on reception. No body answer calls.
The room was not clean cockroaches were roaming in the room, bed sheet pillows were dirty. Toilets were also not very clean