The staff was very nice and they were very polite..... The room was awesome neat and clean.....every facility was there like at home. I must say everyone please go there....its really nice location and easy to reach. And its in under reasonable price.

I have been regular to this property and excellent property. Very well trained and friendly staff. Sparkling clean hotel. Excellent food and room service is quick. Room size is big with big toilet and shower area.

fabulous hotel, excellent service, luxurious, everything a discerning traveller can as for.

the food is really nice with a lot of variety, the ambience is good, the service excellent and overall hard to fault

The rooms are clean. But need to change beds as the foam or coir is gone. And there is this ciggare smoke smell. Remaining all are good..

The bed sheets were very dirty... Bad smell is coming all over the room and bathroom... After request only everything they are providing..

I was cheated of my hard earned money. I first booked 8 rooms without the breakfast option. A person by name Paras called me a few days before the check-in date and promised to give me rooms with breakfast at the same rates and asked me to cancel the booking. I relied on him and, cancelled the booking, and made a new booking only to discover that he had inflated the rates by Rs. 6000. On top of this, the hotel levied a service charge of around Rs. 4000 and deducted this amount from the booking amount. When a complaint was raised, they agreed to review the charge and refund the amount deducted which they did not. This was my first booking with Fabhotels. Considering the way I was conned, I will never book again and will advise all my friends and relatives to stay away from them.

Asked the staffs to change the bedsheets and they told they dont have any new sheets left and made up silly reasons not to do it. In my opinion dont ever visit fabhotel the btm palace. They even charged me additional money for washing the sheets.

Really disappointed by room. Its not worth for the given price really cheap rooms.

The taps were not working, the lights in the room such as dressing table lights were not working. Towels were not available in the room. Wifi was not working properly.