I have been regular to this property and excellent property. Very well trained and friendly staff. Sparkling clean hotel. Excellent food and room service is quick. Room size is big with big toilet and shower area.

fabulous hotel, excellent service, luxurious, everything a discerning traveller can as for.

Well maintained property... Good nd big room.. supportive staffs.. nice location

Good hotel... Rooms are very nice.. like a 5 star hotels feelings... Stafs are good.. Totally we r enjoy in dis hotel..

I was cheated of my hard earned money. I first booked 8 rooms without the breakfast option. A person by name Paras called me a few days before the check-in date and promised to give me rooms with breakfast at the same rates and asked me to cancel the booking. I relied on him and, cancelled the booking, and made a new booking only to discover that he had inflated the rates by Rs. 6000. On top of this, the hotel levied a service charge of around Rs. 4000 and deducted this amount from the booking amount. When a complaint was raised, they agreed to review the charge and refund the amount deducted which they did not. This was my first booking with Fabhotels. Considering the way I was conned, I will never book again and will advise all my friends and relatives to stay away from them.

Asked the staffs to change the bedsheets and they told they dont have any new sheets left and made up silly reasons not to do it. In my opinion dont ever visit fabhotel the btm palace. They even charged me additional money for washing the sheets.

Property no more with Fab Hotels, it's a new name under new owners though they are accepting bookings done online. No signage, tiny substandard room, no breakfast, no room service except 1 kettle with tea coffee bags, even TV got switched on as 'as a special favour'. Thankfully, I needed the room for few hours, decided against spending the night there and returned home at 11pm, the same day. The Manager didn't appear surprised that I wasn't even spending the night. I would request FAB HOTELS to take this property off their list so no one else wastes hard earned money like me.

Really disappointed by room. Its not worth for the given price really cheap rooms.

The taps were not working, the lights in the room such as dressing table lights were not working. Towels were not available in the room. Wifi was not working properly.

DON'T BOOK HERE I arrived at 4am in the morning after an international flight, I had notified them it would be an early morning check-in, after paying a deposit to reserve the room. Because I didn't turn up by midnight they gave my room away and didn't bother to tell me they had cancelled my booking. They finally admitted they had forgot I had informed them about my flight details. Their staff was useless, they kept trying to tell me the booking had been transferred to another branch (IT HAD NOT - they were just lying) I ended up having to call and book another hotel elsewhere at 5am.