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Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.
Location was good, right in the prime area close to all major attraction points. Rooms were spacious enough and comfortable for the sound sleep.
Restaurant staff. Very friendly and helpful. We had a good night sleep after a long flight. Great WiFi. We had a short stay, leaving early in the morning.
Another great experience here, stayed very recently and back again. Staff are the main highlight of this hotel, always lovely, helpful and genuine.
Comfortable rooms. Great service as is always the case. The staff takes good care to check if you are comfortable. Good food
Excellent attention. Friendly staff. Very good services in general. Excellent wi fi and great breakfast.
Breakfast/room/cleanliness - nice place to relax after facing the heat. Given that India is not a country you can walk around easily after a day tour, this hotel is recommended to spend a rest of the day!
Avoid this hotel at all costs We travelled 3 hours to reach this hotel, and at the point of check in we were told that we were not allowed to stay due being tourist and no where on the point of booking could we see that only Indian residents only. We paid and still haven’t received a refund so they have stole our money. Leaving me, my family ( 2 elderly parents, and a baby) in the heat of India. JUST AVOID THIS HOTEL AT ALL COST
This hotel refused my stay even though i had paid online for a room I asked for a refund and they said call custmer services who said they would issue a refund but they did not. The hotel is scam they take peoples money and refuse you to Stay. This means they are overbooking and turnint people away. I also found the receptionist to be racist.
scam artists took my money when I booked online and didn't allow me to stay even though I had am OCI card but my wife didn't. I had children and elder people with me. Disgusting from the hotel. Did not give my money back either. They must have oversold room because there was a concert on the night. However no refund. Please avoid as they are scam artists.
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