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I recently had the pleasure of staying at this hotel with my family, and I must say it was an exceptional experience, marked by both affordability and remarkable service. It’s quite disheartening to see some individuals leaving negative reviews, as our stay was nothing short of delightful. I would particularly like to express my heartfelt gratitude to Mr. Santhosh, who works the night shift. His professionalism and readiness to assist us were truly commendable and made a significant difference during our visit. If you find yourself at this property, I wholeheartedly recommend seeking out Mr. Santhosh for any assistance you may require; he is an invaluable asset to the team and genuinely enhances the guest experience.
This is my second stay. Very good hotel, neat room., helpful staffs , Manager. Monsai took very good care. .. Check in process and stay was smooth..
It was a great stay for us. The Hotel Manager, Habib, was very polite & accommodating. Allowed us to check in a bit early & overall didn't make any fuss. Was budget friendly as well given the peak season. The rooms are a bit small but clean. The washrooms were clean & good hot water availability as well. Overall, I would visit again!
I like the hotel very much good helping staff and very lovely the team in front office is very helful and friendly perfect cleaning of room and bathroom I will prefer the hotel for stay again especially hotel Gm Mr habeeb super
Lights in the room were not bright. There is no tube light here. We gone through some uncomfortable smell ( maybe the smell of cigarettes) over here. Please provide better bed spreads. Without food accomodation we thought that the amount that we've given is not justified. Kindly work on these things . Thankyou
One of the worst hotels in kochi. They make big promises but do not keep any. They ask for additional money saying that they are unable to login in and check in via make my trip app, then they don't refund your money as well. No towel no hot water no proper room service no food, when you ask for food they will ask you to book food via Swiggy or Zomato. Just horrible experience.
Booked a room to freshen up and keep bag to change for attending a marriage before catching the night train. Chose this place since it was supposed to be close to the railway stations. Bad choice. Even auto drivers close to the railway station do not know this hotel. Congested room. Partially neat. Bathrooms not good. Overall not a good experience. Suggest not to book based on photos on internet.
The hotel’s comfort is overshadowed by the staff,Their rude behavior makes you want to laugh.Tourists deserve respect, but here it’s rare,Their attitude shows they simply don’t care.Mosquitoes swarm, making it hard to rest,A peaceful stay here won’t be your best. Think twice before booking; be ready to fight,For kindness and comfort are far from sight.
Hotel rooms were clean but the receptionist was very abusive I don't know his name we booked the room around 6 pm I will never recommend this hotel for family Especially newly married couples or couples who are planning to book the hotel rooms without elderly people's or kids along with you. Nightmare
A pathetic and horrific experience. Poor rooms, poor service and poor staff. Fab Hotels must be executed.Smelly rooms, zero cleanliness. No food available, no cutlery. A BIG NO TO FAB. SHOULD BE RENAMED TO FART HOTELS.